Delivery Information
Delivery
We offer a white glove 2 man delivery service. Furniture is taken to the room of choice and unwrapped on site. All packaging is removed.
For our delivery charges please see the map below. For local orders there is a charge of £69 for orders over £499, for local orders under £499 a charge of £45 will be applied. We deliver Monday to Friday. Much of our furniture is ordered specially for you from the supplier, because of this the delivery times may vary.
The APPROXIMATE DELIVERY DATE given with each product on the website is our best estimate of how long it will take for the goods to arrive in our warehouse. We cannot be held responsible for delays caused by suppliers. When your goods are ready to be delivered to you we will contact you to arrange a suitable date. We regret we are unable to offer guaranteed delivery times. However, we will give you an approximate time slot, and the driver can phone you 30 minutes prior to delivery if required.
It is your responsibility to ensure there is adequate and safe access for delivery, especially of bulky items. For local deliveries our transport department can arrange inspection and assessment, if there are any concerns, please contact us to discuss this (see contact details below). Unattended delivery is at your risk.
*local delivery applies to the orange area on the delivery map below.
Long distance deliveries
We deliver to mainland England, Wales & Scotland. For deliveries to more remote areas we estimate an additional 2 weeks on the approximate delivery time.
Items in stock
We endeavour to deliver in stock items as soon as possible depending on the area. This usually takes approximately 1-2 weeks, however please allow up to 2-4 weeks in more remote areas.
Delivery charges
Delivery charges are calculated by POST CODE. You can check this by entering your postcode in the basket area.
Please see the map for details.
Home assembly
Currently Home Assembly is a chargeable option, which is only available in our local delivery area (the orange area on our delivery map). If you opt for Home Assembly we will unpack and assemble your goods in situ and remove all the packaging. If you live outside the local area, but would like your goods assembled, please contact us.
If you have any questions about delivery please call 01225 465 757, or email: sales@trhayes.co.uk